Before submitting a support request, please provide detailed information about the issue:

• App version
• iOS or iPadOS version
• Device type
• Detailed explanation of issue, with steps to reproduce if possible.

To do this easily, open the app's Settings, scroll down, and tap 'Copy Debug Information.' Paste this data into your email.

Note: Originals is not affiliated with Netflix. For subscription issues or refunds, refer to our FAQ or Apple's refund request.

Need help with any of the following?

Cancelling Your Pro Subscription?

Requesting A Refund?

Issue Watching Content?